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394 answers for job seekers using GoodSpace. Search your question, or pick a topic below.
Most asked
Jobs
Finding jobsSearch, filters, recommended jobs, saved jobs and company pages.18 articlesApplying to jobsWhat you need to apply, screening questions, pending applications and errors.18 articlesAI interview for applicationsSetup, mic and camera checks, retakes, disconnects and what happens after.15 articlesTracking applicationsApplication statuses, the job tracker and why a status is not updating.17 articlesContact HRUnlocking HR contact details, who can use it, limits and what to do next.15 articles
Gold and payments
GoodSpace GoldBenefits, plans, autopay, renewal, cancelling and Gold not showing as active.18 articlesGold communityWho can join, how to join and what to expect inside.6 articlesPayments and refundsFailed payments, money deducted, coupons, invoices, autopay and refunds.18 articlesGCoinsWhat GCoins are, earning, buying, spending and balance issues.11 articles
Career tools
Career tools basicsFree vs paid, tool packs, the cart and where to find what you bought.14 articlesResume ScannerRunning an ATS scan, reading your score, locked sections and scan errors.15 articlesResume BuilderCreating, editing, templates, downloads and fixing builder problems.18 articlesCover LetterGenerating, editing, regenerating and downloading cover letters.13 articlesAI Mock InterviewStarting a practice session, mic issues, the free preview and reports.22 articlesAI HeadshotPhoto tips, generating headshots, downloads and poor results.15 articlesProfile BoostWhat a boost does, how long it lasts and checking it is active.11 articles
Growth and rewards
Account and app
Account and loginSign up, OTP problems, QR login, switching modes and deleting your account.20 articlesProfile and resumeEditing your profile, resume upload and parsing, public profile link.19 articlesNotifications and emailsPush notifications, email preferences and unsubscribing.14 articlesLumi AI assistantWhat Lumi can do, where to find it, limits and errors.11 articlesFeed and chatPosts, comments, reporting content and direct messages.13 articlesMobile app and Chrome extensionGetting the app, installing the extension and connection issues.12 articlesSafety, privacy and contacting usSpotting fake jobs, your data, who sees your profile and reaching support.11 articles
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