Safety, privacy and contacting us
Spotting fake jobs, your data, who sees your profile and reaching support.
Staying Safe
Treat any request for money, any offer without an interview, and any conversation that moves off GoodSpace straight away as warning signs. Report the post, stop replying, and never pay.
A recruiter is asking me to pay. Is that normal?No. Genuine employers pay you, not the other way around. Any request for a registration fee, a deposit, training charges or a laptop payment is a scam, whatever paperwork is attached.
How do I report a scam or a bad account?On the feed, use Report post and choose Fake job or fraud. In a chat you can block the person. For anything else, send support the link or a screenshot and say what happened.
Your Data
GoodSpace collects the details you give at sign up, the information in your resume, and information about how you use the platform. It is used to run your job search and, where your resume matches a role, to put you in front of recruiters.
What cookies does GoodSpace use?GoodSpace uses essential cookies that make the site work, analytics cookies that show how it is used, and targeting or advertising cookies. Your browser can block or clear any of them.
What can the GoodSpace Chrome extension see?It watches the job page you are on so it can offer to log an application, and that watching happens on your device. Nothing reaches GoodSpace until you press Track, Score, Tailor, Sync, or Yes on the tracking prompt.
Who Can See What
Your profile and resume can be shown to recruiters when they match a role, which is how GoodSpace works. Your phone, email, current salary and expected salary are private by default and you switch each one on yourself.
What happens if I use Sync Contacts?Only if you choose Sync Contacts and grant permission on Google's own screen. GoodSpace then reads names, email addresses and phone numbers from your contacts, to show who is already on GoodSpace and to let you invite people.
Can I get a copy of my data, or have it deleted?Most of your information can be corrected on your profile. For access, correction or a copy of your data, write to the Grievance Officer with proof of identity. Deleting your account is done from your account settings.
Getting Help
Email support@goodspace.ai, or open the Support dialog from your profile menu and raise a request there. There is also a contact form at /contact-us. Gold and PRO members additionally get a WhatsApp number in that dialog.
Who is the grievance officer?For a complaint about your personal data, write to the Data Protection Officer and Grievance Officer at info@goodspace.ai. For a grievance under the intermediary rules, the officer named in the terms of use is Adesh Gupta, at adesh@goodspace.ai.
