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Refund Policy

Welcome to our refund policy page. Your satisfaction is paramount to us, and we aim to ensure that our services meet your needs. This policy outlines our commitment to a 100% money-back guarantee for our GoodSpace Plus and GoodSpace Basic plans, and details the refund process for the GoodSpace Enterprise plan based on the mutually agreed contract.

By using our platform, you agree to the following terms:

All subscription fees are non-refundable. If you cancel your subscription, your account will remain active until the end of your current subscription term.
Job posting fees are non-refundable. If you post a job and do not receive any applicants within 30 days, you may request a credit for a future job posting.
Fees for any other services on our platform are non-refundable.

GoodSpace Plus and GoodSpace Basic Plans

100% Money-Back Guarantee:

We stand behind our service with a 100% money-back guarantee for subscribers of the GoodSpace Plus and GoodSpace Basic plans, provided that no relevant candidates have been received.

Eligibility for Refund:

Have an active subscription to either GoodSpace Plus or GoodSpace Basic.
Submit a refund request within 30 days of the subscription start date or the most recent renewal date.
Provide an explanation as to why no relevant candidates were received, to aid us in improving our service.

Refund Process:

Upon receiving your refund request, our team will review your case. If the conditions are met, we will initiate a refund to your original payment method within 7-10 business days.

GoodSpace Enterprise Plan

The refund policy for GoodSpace Enterprise subscribers is determined by the terms of the mutually agreed-upon contract at the time of subscription. Each enterprise contract is customized to fit the specific needs and agreements between the subscriber and our company, including any stipulations regarding refunds or cancellations.

Enterprise plan subscribers should refer to their individual contracts for detailed information on the refund policy and the procedure for requesting a refund.

General Conditions

This policy applies exclusively to subscription charges for the mentioned plans. Other products or services offered by our company may be subject to different refund policies.

We reserve the right to modify or discontinue this refund policy at any time, with any such changes becoming effective immediately upon updating the policy on our website.

Contact Us

For questions or further information regarding our refund policy, please contact our customer support team. We are dedicated to ensuring your experience with our services is both positive and rewarding.

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