Terms of Use

General

1. GOODSPACE is a use-case driven, community based, social review technology based application with a mission to build trust in the society. It is developed with a motive and intention of establishing and developing the credibility of individuals based on the assessment done by other users on its platform. The primary goal of the Company in creating this application is to give its users the power to assess certain predetermined personal, professional and social traits of other users and individuals based on their own experiences with them. However, the services and features available through the application may change from time to time at the sole discretion of the Company without any prior intimation to the user. The application can be used to find people and be found for job opportunities, to connect with others and find information.
2. We provide these services to the users to help advance our mission. In exchange, we need the users to make the following commitments:
   1. Download the application from Google Play/App Store or other sources as provided officially by Company.
   2. Use the same name that you use in everyday life and not try to hide or falsely enter information about self.
   3. Provide accurate information about yourself.
   4. Create only one account.
   5. Not share your password, give access to your account to others or transfer your account to anyone else without our permission.
3. We will continuously try to make the application broadly available to everyone, but you cannot use it if:
   1. You are under 18 years old.
   2. We've previously disabled your account for breaches of our Terms or Policies.
   3. You are prohibited from receiving our product, services or software under applicable laws.
4. The review of other users can be done by you only after successfully enrolling yourself as a user of the application. Company would require access to your contacts to locate the individual whom you intend to review on different counts. Company would have unlimited access to the contacts available in your phonebook, subject to your authorization for accessing the contacts or as required by the mobile operating system regulation or guidelines.
5. You will use the application to review your experiences with individuals, but not at the expense of the safety and well-being of others or the integrity of our community as a whole. You therefore agree not to engage in the conduct described below or to facilitate or support others in doing so:
   You may not use our service to do or share anything:
   1. That breaches these Terms and other Policies that apply to your use of the application.
   2. That is unlawful, misleading, discriminatory or fraudulent.
   3. That infringes or breaches other user’s privacy, fundamental or constitutional rights.
   4. That is purposefully malicious, defamatory or mal-intended.
   5. You may not upload viruses or malicious code, or do anything that could disable, overburden or impair the proper working or appearance of our product or services.
   6. You may not access or collect data from our Product using automated means (without our prior permission) or attempt to access data that you do not have explicit permission to access as governed by this document or other official documents.
6. The application is a community generated platform and would not be responsible for any of your actions, conduct and behavior during the use of its service. The review which you tender to other individual by logging in to the application service would be your sole discretion and Company has no role to play in the said process.
7. Company is merely providing you a platform wherein you can express your views with regard to an individual’s traits and parameters in the form of an objective review and writing any comment within the confines of the system.
8. You shall agree to indemnify the Company against all direct losses, claims, proceedings, damages, costs, charges and legal and other expenses which may be incurred in defending any suit, cases, legal matter etc. that may arise out of any of your actions during your use of the application. You are solely responsible for your use of Company services and explicitly indemnify Company as mentioned in this paragraph.
9. Company retains full access rights to the content generated using its services and hence, can remove content that you share in breach of these provisions and, if applicable, may initiate legal proceedings against you. We may also disable your account if you repeatedly infringe other people's intellectual property rights or violate the terms of this service.
10. Company takes intellectual property rights seriously and believes that they are important to promoting expression, creativity and innovation in our community. You own all of the content and information that you post on the application and you control how it is shared through the privacy and application settings as provided by Company. However, before sharing content on the application please make sure that you have the right to do so. We are committed to helping people and organisations promote and protect their intellectual property rights. Moreover, Company retains full access rights to the content owned or created or shared by you using its services and hence will have unlimited and unconditional access to it and you as a user cannot restrict Company partly, selectively or wholly from accessing such data and using it within the terms of the Data Privacy policy.
11. Company is the sole and exclusive copyright owners of its services. Company also exclusively owns the copyrights, trademarks, service marks, logos, trade names, trade dress and other intellectual and proprietary rights. You acknowledge that the Services may contain information which are designated as confidential by Company and that you shall not disclose such information without Company’s prior written consent.

User Content

1. You are responsible for your content. You represent and warrant that you are the sole author of, own, or otherwise control all of the rights of your content or have been granted explicit permission from the rights holder to submit your Content.
2. Company retains its right to use of your content, third party services, and our and any third party users will not violate or infringe any rights of yours or any third party.
3. By submitting, posting or displaying Content on or through the Services, you allow the Company a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods now known or later developed. This license authorizes us to make your Content available to the rest of the world and to let others do the same.
4. You agree that this license includes the right for Company to provide, promote, and improve the Services and to make Content submitted to or through the Services available to other companies, organizations or individuals for the syndication, broadcast, distribution, data insights, promotion or publication of such Content on other media and services, subject to our terms and conditions for such Content use. Such additional uses by Company , or other companies, organizations or individuals, is made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Services as the use of the Services by you is hereby agreed as being sufficient compensation for the Content and grant of rights herein.
5. Company has an evolving set of rules for how ecosystem partners can interact with your Content on the Services. These rules exist to enable an open ecosystem with your rights in mind. You understand that we may modify or adapt your Content as it is distributed, syndicated, published, or broadcast by us and our partners and/or make changes to your Content in order to adapt the Content to different media.
6. You represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for any Content that you submit, post or display on or through the Services. You agree that such Content will not contain material subject to copyright or other proprietary rights, unless you have necessary permission or are otherwise legally entitled to post the material and to grant Company the license described above.
7. Your Content is truthful and accurate; and Your Content does not violate any laws which are applicable in the country.
8. You represent that you were not paid or otherwise remunerated in connection with your authoring or posting any content on the application and you had no financial, competitive, or other personal incentive to author or post or share a content that was not a fair expression of your honest opinion.
9. You represent that you will not upload, post, transmit, transfer, disseminate, distribute, or facilitate distribution of any content, including text, images, data, information, or software, to any part of the Application that contains:
   1. falsehoods or misrepresentations that could cause damage to the Company or any third party.
   2. or is pornographic, harassing, hateful, illegal, obscene, defamatory, libelous, slanderous, threatening, discriminatory, racially, culturally or ethnically offensive; incites, advocates, or expresses pornography, obscenity, vulgarity, profanity, hatred, bigotry, racism, or gratuitous violence.
   3. encourages conduct that would be considered a criminal offense, give rise to criminal or civil liability or violate any law; promotes racism, hatred or physical harm of any kind against any group or individual.
   4. contains nudity, violence or inappropriate subject matter; or is otherwise inappropriate; is intended to threaten, stalk, defame, defraud, degrade, victimize, or intimidate an individual or group of individuals for any reason on the basis of age, gender, disability, ethnicity, sexual orientation, race, or religion; or to incite or encourage anyone else to do so.
   5. intends to harm or disrupt another user's device or would allow others to illegally access software or bypass security on the Application or servers, including but not limited, to spamming;
   6. impersonates, uses the identity of, or attempts to impersonate a Company employee, agent, manager, host, another user, or any other person through any means; g.
   7. contains advertising for ponzi schemes, discount cards, credit counseling, online surveys or online contests;
   8. distributes or contains viruses or any other technologies that may harm Company , or the interests or property of Company users;
10. You assume all risks associated with the content which you have posted, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable.
11. While we reserve the right to remove Content, we do not control actions or Content posted by our users and do not guarantee the accuracy, integrity or quality of any Content. You acknowledge and agree that Content posted by users and any and all liability arising from such Content is the sole responsibility of the user who posted the content, and not of the Company.
12. User feedback/comments do not reflect the opinion of the Company. The application receives multiple feedback/comments by users, which reflect the opinions of the Users. It is pertinent to state that each and every review posted on the application is the personal opinion of the user/reviewer only.
13. The application is provided by the Company as a neutral platform, which solely provides a means of communication between users. We are a neutral platform and we don't arbitrate disputes. Company may remove the content in its sole discretion if they are in violation of the Terms, or content guidelines and policies or otherwise harmful to the Services.
14. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorses any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may not exhaustively monitor or control the Content posted via the Services and we cannot take responsibility for such Content.

Restrictions on Use

In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer the Services or otherwise make it available to any third party; (ii) provide any service based on the Services without prior written permission; (iii) allow user licenses to be shared or used by more than one individual other than by way of reassigning the user license to a new user; (iv) except as permitted under applicable law, attempt to disassemble, reverse engineer or decompile the Services; (v) use the third party links to sites without agreeing to their website terms & conditions; (vi) post links to third party sites or use their logo, company name, etc. without their prior written permission; (vii) attempt to gain unauthorized access to the Services or its related systems or network; (viii) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of the Company; (ix) use the Services to send or store material containing software viruses, worms or other harmful computer codes, files, scripts or programs; (x) use the Services in any manner that interferes with or disrupts the integrity, security or performance of the Services, its components and the data contained therein; (xi) host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person or entity and to which you do not have any right, including personal or confidential information of any person or entity with respect to which you do not have consent or permission from such person or entity; ( xii) violate any applicable local, state, national or international law; (xiii) use the Services for any form of competitive or benchmarking purposes; and (xiv) remove or obscure any proprietary or other notices contained in the Services; (xv) use our Services in any manner that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations of India with other countries, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other countries; (xvi) create a false identity to mislead any person as to the identity or origin of any communication; (xvii) use the services for transmitting information that is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; or (xviii) use the services in a manner that relates to or encourages any activity prohibited by law in India.

Trademark and Copyright

GOODSPACES, Goodspaces logo, the names of individual Services provided on the application or through www.goodspace.ai and their logos are trademarks and copyrights of Goodspaces Corporation Private Limited. You agree not to display or use, in any manner, the Company trademarks, without our prior permission.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM THE COMPANY, ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.

Limitation of Liability

YOU AGREE THAT THE COMPANY SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Indemnification

1. You agree to indemnify, defend, and hold harmless the Company, its Directors and its Employees from and against any third party claims, damages (actual and/or consequential), actions, legal proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with;
   1. your feedback/comment;
   2. your unauthorized use of the Services, or products or services included or advertised in the Services;
   3. your access to and use of the Services;
   4. your violation of any rights of another party;
   5. your breach of these Terms, including, but not limited to, any infringement by you of the copyright or intellectual property rights of any third party.
   We retain the exclusive right to settle, compromise, without your prior consent, any and all claims or causes of action which are brought against us. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims.
2. You agree not to settle any matter in which we are named as a defendant and/or for which you have indemnity obligations without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

User’s Acceptance for Service Usage

1. We need certain permissions from you to provide our services:
2. You give us permission to use your name and profile picture and information about actions that you have taken on Company next to or in connection with ads, offers and other sponsored content that we display across our Product, without any compensation to you.
3. Permission to update software that you use or download: If you download or use our software, you give us permission to download and install upgrades, updates and additional features to improve, enhance and further develop it.
4. We work constantly to improve our services and develop new features to make our Product better for you. As a result, we may need to update these Terms from time to time to accurately reflect our services and practices. Unless otherwise required by law, we will notify you before we make changes to these Terms and give you an opportunity to review them before they go into effect. Once any updated Terms are in effect, you will be bound by them if you continue to use our Product.
5. We want the application to be a platform where people feel welcome and safe to express themselves and share their thoughts and ideas. If we determine that you have breached our terms or policies, we may take action against your account to protect our community and services, including by suspending access to your account or disabling it. We may also suspend or disable your account if you create risk or legal exposure for us or when we are permitted or required to do so by law. Where appropriate, we will notify you about your account the next time you try to access it.

Fees and Payments

Premium Services on our application are available under subscription plans of various durations. Payments for subscription plans of duration of less than a year can be made only by Credit Card. Your subscription will be automatically renewed at the end of each subscription period unless you downgrade your paid subscription plan to a free plan or inform us that you do not wish to renew the subscription. At the time of automatic renewal, the subscription fee will be charged to the Credit/Debit Card, UPI or any other mode to transaction last used by you. We provide you the option of changing the details if you would like the payment for the renewal to be made through a different mode. If you do not wish to renew the subscription, you must inform us at least seven days prior to the renewal date. If you have not downgraded to a free plan and if you have not informed us that you do not wish to renew the subscription, you will be presumed to have authorized the Company to charge the subscription fee to the mode of payment last used by you.

From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply until the expiry of your then current billing cycle. You will not be charged for using any Service unless you have opted for a paid subscription plan.

In the event any tax such as GST or the like is chargeable by the Company in accordance with any local, state, provincial or foreign laws with respect to your subscription to our Services. The Company will invoice you for such Taxes. You agree to pay the Company such Taxes in addition to the subscription fees. The Company shall provide you with an invoice in the format prescribed by the applicable local, state, provincial or foreign laws to help you avail the applicable input tax credit for the Taxes so paid.

Personal Information and Privacy

Personal information you provide to the Company through the Service is governed by Company Privacy Policy. Your election to use the Service indicates your acceptance of the terms of the Company Privacy Policy. You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to [email protected] or by calling us on any of the numbers listed on https://goodspace.ai/contact-us. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.

Communications

The Service may include certain communications from the Company, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

Complaints

If we receive a complaint from any person with respect to your activities as part of use of the Services (other than where the grievance redressal mechanism provided under the head "Grievance Redressal" applies), we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy the Company on the email [email protected] in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to take legal action against you. You understand that your failure to respond to the forwarded complaint within the 10 days’ time limit will be construed as your consent to disclosure of your name and contact information by the Company to the complainant.

Grievance Redressal

In case of any grievance, the term as defined under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, our Grievance Officer, Adesh Gupta, can be contacted by sending an email to [email protected] or by phone at +919810914690.

Dispute Resolution

1. We try to provide clear rules so that we can limit or hopefully avoid disputes between you and us. If a dispute does arise, however, it's useful to know up front where it can be resolved and what laws will apply.
2. You as a user agree that the all disputes must be resolved exclusively by way of Arbitration in terms of the Arbitration and Conciliation Act, 1996 as amended up to date by a Sole Arbitrator. Decision of the Arbitrator shall be final and binding on the Parties. The Arbitration shall be held at New Delhi and the proceedings shall be in English language.

Governing Law and Jurisdiction

Any controversy or claim arising out of or relating to the Terms shall be settled and adjudicated exclusively by the courts of Delhi in accordance with the laws of India without regard to conflict of law principles.

Suspension and Termination

We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to [email protected] within thirty days of being notified about the suspension. We may terminate a suspended or disable user account after thirty days. We will also terminate your user account on your request. In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms of Agreement. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.

Modification of Terms of Service

We may modify this Agreement upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Agreement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing the Company notice by email within 30 days of being notified of the availability of the modified Agreement if the Agreement is modified in a manner that substantially affects your rights in connection with use of the Services. Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.

End of Terms of Service

If you have any questions or concerns regarding this Agreement, please contact us at [email protected] .