Payments and refunds

Pick the plan or tool, tap the buy button, and finish the payment in the secure checkout window that opens. Your purchase is linked to the GoodSpace account you are logged into, and a confirmation email follows.

GoodSpace accepts all major payment methods through Razorpay: credit cards, debit cards, UPI such as GPay, PhonePe and Paytm, net banking and wallets. All job seeker prices are charged in Indian rupees.

Open Manage your products to see your plan and your remaining tool credits. Each purchase also sends a confirmation email with the amount paid. GCoins have their own history on the GCoins page.

A failed payment means nothing was bought and, in most cases, nothing stays debited. Check your bank or UPI limit, then start the purchase again and pick a different method if the first one keeps failing.

If a payment went through but the tool is still locked, wait a few minutes and refresh Manage your products. GoodSpace also confirms payments in the background, so most purchases unlock on their own without a second payment.

After you pay, GoodSpace verifies the payment before it unlocks anything, so the button can sit on Processing for a short while. Wait, keep the tab open, and do not start a second payment.

Closing the checkout window cancels the attempt. Nothing is charged, and no plan or credit is added. Open the same page and tap the buy button again to restart.

The email is a reminder that you started a purchase and did not finish paying. Nothing was charged. The button in the email takes you straight back to the checkout, and you can ignore it if you changed your mind.

GoodSpace blocks a repeat purchase of something you already own, so you are not charged twice. Open Manage your products to use what is already on your account.

A second payment for the same tool adds more credits to your account rather than being lost, and a plan you already hold cannot be bought again. If you believe you were charged twice for the same thing, send support the payment references.

The details in the checkout window are only for the payment. Your purchase is attached to the GoodSpace account you are logged into, so a different email, phone or UPI ID does not send it elsewhere.

There is no coupon code box in the job seeker checkout. A discount reaches you through an offer link or an on page banner, and the reduced amount is shown in the price summary before you pay.

Check the price summary before paying. If the Discount row is missing, the offer link was probably opened in a different browser, has ended, or does not cover the plan you picked.

GST at 18 percent is added on top of the listed price and shown in the price summary before you pay. A payment confirmation email acts as your receipt. Ask support if you need a GST invoice.

Gold renews automatically, so at checkout you approve an autopay mandate. It lets the plan amount be collected on each billing date until you cancel. Cancelling Gold in the app stops future renewals.

The 7-day Gold trial shows a refundable hold of 5 rupees today. It is there to authorise the autopay mandate, and the plan amount is charged on day 7 unless you cancel before then.

Subscription fees and service fees are non refundable under the GoodSpace refund policy. Requests are still reviewed one by one, and where a refund is approved it is sent to the original payment method within 7 to 10 business days.

No one from GoodSpace will ever ask for your OTP, UPI PIN, CVV, full card number or account password. Pay only inside the checkout window on goodspace.ai, never to a personal UPI ID or bank account.