Payment problems
I closed the payment window before paying
Closing the checkout window cancels the attempt. Nothing is charged, and no plan or credit is added. Open the same page and tap the buy button again to restart.
- Are you charged
- No. The payment only counts once it completes.
- What you may see
- Some tools show Payment cancelled or failed when the window is dismissed.
- What is kept
- Your resume, cover letter, report or session is still saved. Only the payment was cancelled.
Start the payment again
- Go back to the same page
Reopen the tool page or Gold plans. Your unfinished work is still there.
- Tap the buy button once
A fresh checkout window opens.
- Complete it in one go
Stay on the tab until the screen confirms the purchase.
Related questions
The buy button does nothing now
Reload the page. The previous attempt can leave the button in a busy state until the page is refreshed.
Will the same price still apply?
Open the same link you came from, including any offer link, so the price is picked up again.
