Where can I see what I have bought?
Open Manage your products to see your plan and your remaining tool credits. Each purchase also sends a confirmation email with the amount paid. GCoins have their own history on the GCoins page.
What each place shows
| Where | What you see |
|---|---|
| Manage your products | Your current plan, whether it is Active or Cancelled, and how many credits each tool has left. |
| Tool cards on the same page | A badge such as 2 paid credits for tools you bought individually. |
| Your email inbox | A Payment confirmed email for each purchase, with the amount and GST included. |
| GCoins | The Transactions tab, which covers GCoins only, not money. |
If something goes wrong
A purchase I made is not listed
WhyThe page may be showing a cached view, or you may be signed into a different account.
FixRefresh Manage your products, then check that the logged in email matches the one on the confirmation email.
I need a copy of the bill
WhyThe job seeker app does not have an invoice download button today.
FixKeep the confirmation email, and ask support if you need a GST invoice. See GST, receipts and invoices.
Related questions
Where do I see when Gold renews?
Open Manage your products. The subscription card shows the plan and its end date.
Do tool credits expire?
Plan credits refresh every month while the plan runs. Credits bought on their own show as paid credits on the tool card. See Gold membership.
