Payment problems

The checkout is stuck on processing

After you pay, GoodSpace verifies the payment before it unlocks anything, so the button can sit on Processing for a short while. Wait, keep the tab open, and do not start a second payment.

While it says Processing

  1. Keep the tab open

    The page is waiting for the payment to be confirmed. Closing it early is not fatal, but waiting is faster.

  2. Do not tap buy again

    A second attempt creates a second order.

  3. Wait for the screen to change

    You should land on a success screen, a success message, or your dashboard, depending on what you bought.

  4. If nothing changes, reload

    Reload the page and open Manage your products to see if the purchase is already active.

If something goes wrong

The checkout window never opened

WhyA pop-up blocker, an ad blocker or a weak connection stopped the payment script loading.

FixAllow pop-ups for goodspace.ai, turn off blockers for the page and reload.

The page went blank after payment

WhyThe tab lost the connection while the payment was being confirmed.

FixReopen GoodSpace and check Manage your products before paying again.

My UPI app shows the payment as pending

WhyThe bank has not settled it yet.

FixWait for your bank to mark it success or failed, then check your GoodSpace access.

Related questions

Is my money safe if I close the tab?

A completed payment is confirmed in the background, so the purchase can still be applied to your account. Check Money was deducted but my purchase is not active.

Should I clear my browser cache?

Not for this. A reload and a fresh login are enough to refresh your access status.

Last updated 19 September 2026

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Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.