Refunds and safety

GoodSpace never asks for your OTP or UPI PIN

No one from GoodSpace will ever ask for your OTP, UPI PIN, CVV, full card number or account password. Pay only inside the checkout window on goodspace.ai, never to a personal UPI ID or bank account.

Safe payment habits

  • Start every purchase from inside GoodSpace, on the plan or tool page.
  • Check that the price summary matches what you expect before you pay.
  • Pay only in the checkout window that opens on goodspace.ai.
  • Keep the confirmation email that arrives after a successful payment.

Treat these as warning signs

  • A call or message asking for an OTP to activate Gold or release a refund.
  • A request to transfer money to a personal UPI ID, phone number or bank account.
  • A discount code offered in a chat, with a demand to pay outside GoodSpace.
  • A payment link sent from an address or number you cannot verify.

If you think you were targeted

  1. Stop the conversation

    Do not share any code or detail, even partly.

  2. Tell your bank

    If you already shared something or paid outside GoodSpace, call your bank immediately and report it.

  3. Report it to GoodSpace

    Send support the message, the number or the link so it can be looked into.

  4. Secure your account

    Sign in and check your details. See Safety and privacy.

Related questions

Does GoodSpace ever call about a payment?

Even if someone calls, no genuine GoodSpace process needs your OTP, PIN or CVV. Refuse and verify through the app.

Is the checkout window safe?

Payment details are entered in the payment provider's own window, not on a GoodSpace form.

A recruiter asked me to pay for a job

GoodSpace does not charge job seekers to apply or to be shortlisted. Report it. See Safety and privacy.

Last updated 19 September 2026

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Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.