Career tools basics
Free vs paid, tool packs, the cart and where to find what you bought.
The Tools Hub
Free vs Paid
Building a resume, a cover letter or an HR letter costs nothing, the charge is on the download. The resume scanner, headshot generator and mock interview charge for each run instead, and every account starts with a small free allowance.
What do I get when I unlock a single tool?PaidOn the resume scanner, resume builder, cover letter and HR letter writer, a one time purchase is a pack of 3 uses, not a single one. The mock interview is sold as one full interview instead.
How do tool credits work?A credit is one use of a tool. One is spent per scan, headshot, interview or unlocked download. Your balance for each tool is shown on Manage products, and failed runs are refunded.
Buying and Access
Go to Manage products. It shows your current plan, the tools included with their remaining credits, the tools still locked, and a Recent Work list of everything you have made.
How do I find something I made earlier?Open Manage products and scroll to Recent Work. It lists everything you have made across the tools, and you can filter by product and by status to find it quickly.
Can I use what I bought on another device?Purchases and credits belong to your GoodSpace account, not to a device. Sign in with the same phone number on the new device and everything is there.
I paid but the tool is still lockedPaidGive the payment a few minutes, reload Manage products, and check you are signed in with the phone number that paid. Do not buy again until you have checked.
Should I buy Gold or just the one tool?PaidA single purchase is a pack of uses on one tool. Gold covers every tool with a monthly allowance plus visibility and Contact HR. Both options appear together on every unlock card.
How do I move between the tools quickly?Use the products menu in the top bar to open any tool. Inside the resume scanner, resume builder and cover letter generator, a small switcher moves you between them and carries your resume across.
What is the "Rate your experience" popup?It is a short feedback prompt shown after you have used a tool. Pick an emoji, add a comment and submit. Closing it dismisses it for that tool and it does not come back.
HR Letter Writer
It writes workplace letters in the correct format: leave, resignation, work from home, salary hike and more. Each one comes as a printable letter plus a matching email you can send.
Is the HR Letter Writer free?Writing and editing an HR letter costs nothing. Downloading the PDF, sending it as an email or copying the text is what needs an unlock, a credit or an active Gold membership.
How do I write a letter that is not on the list?Pick the custom option and describe the letter in your own words. Your first custom letter is a free preview you can read on screen, and unlocking it lets you download, send or copy it.