Buying and Access

Can I use what I bought on another device?

Purchases and credits belong to your GoodSpace account, not to a device. Sign in with the same phone number on the new device and everything is there.

Get to your tools elsewhere

  1. Sign in with the same number

    Use the phone number you used when you paid, not a second account.

  2. Open Manage products

    Go to Manage products and check the credits on each tool.

  3. Reload if something is missing

    The tools list is cached briefly, so a fresh reload picks up a recent purchase.

If something goes wrong

I bought on the app and cannot see it on the web

WhyDifferent accounts on the two devices.

FixCheck the phone number on both and sign in with the one that paid.

The tool is locked on my phone but not my laptop

WhyThe cached tools list on the phone is stale.

FixPull to refresh or reload Manage products.

I cannot sign in on the new device

WhyOTP not arriving, or the number has changed.

FixSee Account and login.

Related questions

Can two people share one purchase?

Purchases are tied to your account and are meant for you.

Do I have to buy again in the app?

No. What is on your account works wherever you sign in.

Last updated 19 September 2026

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Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.