It says my account or number already exists
These messages mean the number or email is already on a GoodSpace account. Sign in with that mobile number instead of creating a new one, the OTP will get you in.
What each message means
"User already exists"
WhyAn account was created on that mobile number before.
FixDo not sign up again. Enter the number in the login box and verify the OTP, you will land in the existing account.
"This mobile number is already registered with a different email address."
WhyYou signed in with Google, but that number belongs to an account created with a different email.
FixSign in with the mobile number and OTP instead, or use a different number.
"This EmailId has been already registered with another account." or "email already exist"
WhyAnother account already uses that email address.
FixUse a different email here, or sign in to the account that already holds it.
If you think you have two accounts
- Work out which number each one uses
Two accounts means two different mobile numbers were used to sign up.
- Decide which one to keep
Keep the one with your applications, your resume and any Gold purchase on it.
- Move what you need across
Upload the same resume and copy the details into the account you are keeping. Applications and purchases do not transfer between accounts.
- Delete the one you do not want
Sign in to it and follow Delete my account.
Deletion is permanent. Make sure you are signed in to the right account first.
Related questions
Can two accounts be merged?
No. There is no merge, so keep the account that holds your history and delete the other.
Does Gold move to the other account?
No. A purchase stays on the account that made it. See Payments and refunds.
