During the Interview

Which device and browser should I use for practice?

Any up to date browser that can use your microphone and camera works, on laptop or phone. Keep one interview tab open, allow both permissions, and avoid private or incognito windows.

What the session needs

  • A browser that is up to date.
  • Permission to use the microphone and the camera.
  • A steady internet connection for the whole session.
  • Only one interview tab open at a time.

What causes trouble

  • Private or incognito windows, which often block the microphone.
  • Another app or tab already holding the microphone, such as a video call.
  • Very old browsers, which may not pass audio to the interviewer.
  • Switching apps on a phone mid interview, which can pause the audio.

If something goes wrong

The permission prompt never appears

WhyThe browser remembers an earlier block for this site, or the site is not on a secure connection.

FixOpen the site permissions in your browser settings, reset the microphone and camera for GoodSpace, then reload.

It works on laptop but not on my phone

WhySome mobile browsers restrict microphone access in private mode or in in-app browsers.

FixOpen the page in your normal browser app rather than inside another app, and try again.

Related questions

Is there a mock interview in the GoodSpace app?

Yes, the app has its own mock interview screen. See App and extension.

Do I need to install anything?

No. The whole session runs in your browser.

Last updated 19 September 2026Applies to Web

Related articles

Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.