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Why can't I reopen an interview I already started?

Once a session has run its free preview or finished, it cannot be started again. Reloading the page will not give you more time. Start a new session from the tool.

Each session can be run once. If you reopen a session whose preview is already spent, the plans are shown instead of the interview.

Start again cleanly

  1. Go back to the tool

    Open AI Mock Interview.

  2. Select **Start Interview**

    Pick your resume again and fill in the job details.

  3. Unlock it if you want the full run

    With no free credit left, the new session shows the plans before the interview starts.

If something goes wrong

The page sends me to a report instead of the interview

WhyThat session is already finished and analysed.

FixThat is your report. Read it, then start a new session to practise again.

"Session not found"

WhyThe link points to a session that does not belong to your account or no longer exists.

FixOpen AI Mock Interview and start a new session.

Related questions

I left halfway. Can I resume?

An interview that was set up but never run can still be opened. One that already ran cannot.

Was my credit wasted?

A credit is spent when the session is unlocked. Leaving an unlocked interview early still uses it, which is why the leave popup warns you.

Last updated 19 September 2026

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