"Your free preview is up", what do I do now?
Your free preview finished, so the interview closed and the plans took its place. Choose a single interview or GoodSpace Gold to run the full one, or select Back to mock interviews to leave.
This screen is not an error. The interview ran the free preview you were entitled to, and the time is up.
Your options
- Unlock the full interview
Select the single interview option and pay at checkout. The price on the button includes GST.
- Or get GoodSpace Gold
Gold includes mock interviews along with the other premium tools. See Gold membership.
- Or walk away
Select Back to mock interviews to return to the tool. Nothing is charged.
If something goes wrong
There is no close button on this screen
WhyThe card replaces the interview, so closing it would leave a dead screen behind.
FixUse Back to mock interviews to leave without buying.
I already have Gold and still see this
WhyThe session ran on a free credit before your plan was picked up.
FixGo back to AI Mock Interview and start a new session. If it still asks you to pay, check Payments and refunds.
"Payment failed. Please try again."
WhyCheckout was cancelled or the bank declined it.
FixTry again, or use another payment method. See Payments and refunds.
Related questions
Do I lose the preview I just did?
That session is finished and is not analysed, so it has no report. The paid interview runs as a new session.
Can I reopen the preview session later?
No. A spent preview cannot be re-entered, and reloading the page will not give you more time.
