Problems

Lumi gave me a wrong or unhelpful answer

Lumi can make mistakes, which is why the chat says so below the message box. Ask again with more detail, check any job, salary or company fact yourself, and remember Lumi only knows what is on your GoodSpace profile.

Get a better answer

  1. Give it the facts

    Paste the job description, or say the role, the city, your years of experience and the salary you want.

  2. Ask one thing at a time

    A question with five parts gets a shallow answer to all five.

  3. Tell it what was wrong

    Replying with "that is not right, I am a fresher" usually fixes it in one turn.

  4. Update your profile

    Lumi reads your profile. An old resume is the most common reason the advice does not fit.

  5. Try a new chat

    A long chat that has drifted off topic is often better restarted.

Always check these yourself

  • Salary, location and notice period on a job
  • The company name and whether the role is still open
  • Anything about money, fees or payments
  • Dates, numbers and company names in a resume Lumi helped you write

Related questions

Lumi described a job that does not exist.

Open the job from Jobs before you act on it. If a job in an answer will not open, it has probably closed.

Can I report a bad answer?

There is no report button in the chat. Tell support what you asked and what came back, and it goes to the team.

Last updated 19 September 2026Applies to Web

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Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.