Using Lumi

How do I find, rename or delete an old Lumi chat?

Open the clock button at the bottom right of Lumi to see your chats, grouped by day. Select one to reopen it, rename the open chat from its title, and delete a chat from its row in the list.

Where to find it
LumiClock button, bottom rightChat history
Open it

Work with your chats

  1. Open the history

    Select the clock button. The rail lists your chats under Today, Yesterday and Previous 7 days.

  2. Reopen a chat

    Select its row. The full conversation loads.

  3. Rename the open chat

    Select the title at the top of the chat and type a new one.

    Untitled chats show a name taken from your first question.

  4. Delete a chat

    Select the remove icon on its row and confirm. Deleting asks first, because the delete sits next to the row that opens the chat.

If something goes wrong

The history rail is not there

WhyIt starts closed, and on a narrow screen it overlays the chat instead of sitting beside it.

FixSelect the clock button at the bottom right.

A chat is missing

WhyIt was deleted, or you are signed in to a different account.

FixDeleted chats cannot be recovered. Check which account you are on from the profile menu.

A new chat does not remember the last one

WhyEach chat is its own conversation.

FixReopen the earlier chat from the history rail and continue there.

Related questions

Does starting a new chat delete the old one?

No. Leaving a chat leaves it in your history exactly as it was.

Are my chats on my phone too?

They are stored on your account, so signing in on another browser shows the same list.

Last updated 19 September 2026Applies to Web

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Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.