The self assessment

Can I pause the assessment and come back?

Yes. Every section saves when you press Continue, so you can close the page and come back. The Begin button then reads Continue from last step and drops you where you stopped.

Stop and restart

  1. Finish the page you are on

    Press Continue so that page is saved.

  2. Close the tab

    Nothing else is needed. The written section also has Save & exit.

  3. Come back

    Open the assessment. The button now reads Continue from last step.

  4. Carry on

    You land on the exact section and page you stopped at, even on a different device.

If something goes wrong

It started me from the beginning

WhyThe page you were on had not been saved with Continue.

FixAnswers save on Continue. The pages you had already finished will still be there.

"Couldn't save your answers. Check your connection and try again."

WhyThe save failed, so the page did not advance.

FixDo not close the tab. Fix your connection and press Continue again.

I switched devices and it looks empty

WhyYou may be signed in with a different account.

FixCheck you are on the same mobile number, then reopen the assessment.

Related questions

How long can I leave it?

There is no deadline on an unfinished attempt.

Can I change an answer I already saved?

Use Back to return to an earlier page and change it, then press Continue again.

Last updated 19 September 2026Applies to Web

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