Pledge and certificate

What is the Goodness Code and do I have to sign it?

The Goodness Code is a personal pledge to the eight values. You must scroll through the whole page before the agree box turns on, then you sign it and record a short video pledge.

Where to find it
Goodness ScoreActivateDownload CertificateThe Goodness Code

The page lists the eight values, three specific behaviours under each, and the member pledge itself. It is a personal pledge, not an employment contract.

Signing it

  1. Read to the end

    Scroll through all eight values. The agree box only turns on once you reach the bottom.

  2. Tick the box

    It reads: I have read and agree to the Goodness Code.

    The full Programme Terms open in a new tab from the same line.

  3. Sign

    Tap Sign & record video pledge to go to the recording screen.

If something goes wrong

"Please scroll down and read all the Goodness values."

WhyYou have not scrolled to the end of the page yet.

FixScroll all the way down, then tick the box.

The Sign button is faded

WhyThe agree box is not ticked.

FixTick it first. The button turns blue once it is on.

I want to leave without signing

WhyNothing is forced.

FixUse Cancel or Exit. You can come back to it later.

Related questions

Is this legally binding?

The page says it is a personal pledge, not an employment contract or a service agreement. The Programme Terms set out the legal framework.

Can I sign it again later?

You sign it once per attempt, as part of the Preamble step.

Last updated 19 September 2026Applies to Web

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Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.