Gold and access

Contact HR asks me to sign in or upload a resume

Contact HR needs a signed in account. If your profile has no resume yet, a short upload step runs before the feature continues. Finish either step and the flow carries on where you left it.

Getting past the sign in step

  1. Press Contact HR

    The sign in window opens instead of the recruiter card.

  2. Sign in as a job seeker

    Use the number or the Google account you signed up with.

  3. Nothing else to do

    After you sign in, GoodSpace continues the Contact HR flow on the same job by itself.

    If it does not, press Contact HR once more.

Getting past the resume step

  1. Upload a resume

    A short upload step appears if your profile does not have one yet.

  2. Wait for it to be read

    GoodSpace reads the file and fills your profile from it.

    If it fails, see Profile and resume.

  3. The flow continues

    Once the resume is in, Contact HR carries on and shows the card or the Gold prompt.

If something goes wrong

I signed in but nothing opened

WhyThe plan check was still loading when the window closed.

FixPress Contact HR again on the same job.

It keeps asking me to sign in

WhyCookies or site data are blocked, so the session is not saved.

FixAllow site data for goodspace.ai, or try the GoodSpace app. See Account and login.

I want to skip the resume step

WhyIt cannot be skipped from here.

FixYou can finish the full onboarding instead and then return to the job.

Related questions

Is my resume shared with the recruiter automatically?

Your resume goes with your job application. Contact HR itself only gives you the recruiter's details.

Does signing in with Google work?

Yes. The flow resumes after a Google sign in as well.

Last updated 19 September 2026

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Still need help?

Email us with your registered mobile number, what you were trying to do, and a screenshot. Gold members can also use the WhatsApp line.