My Accelerate payment was not completed
If the payment sheet closes or fails you will see Payment was not completed. You can try again. Your request is already with the team, so retrying does not create a second application.
Retry the payment
- Reopen Accelerate
Go to Accelerate and tap the button again.
- Go through the terms
Tick the acceptance box, then tap the enrol button.
- Complete the payment
Use a different method if the first one failed, for example a card instead of UPI.
If something goes wrong
"Payment was not completed. You can try again."
WhyThe Razorpay sheet was closed or the bank declined it.
FixTry again. Your enquiry is already recorded, so nothing is lost.
"Payment could not be completed. Please try again."
WhyThe same failure on the invitation page.
FixRetry from the same link, or ask the team to send it again.
Money left my account but nothing changed
WhyThe payment may still be settling, or it may be an authorisation that will reverse.
FixWait a short while and reload. If it does not resolve, see Payments and refunds with your payment reference.
Razorpay does not open at all
WhyA popup blocker or an extension is stopping it.
FixAllow popups for goodspace.ai, turn off blockers, and try again in a normal browser window.
Related questions
Does a failed payment cancel my application?
No. Your request stays with the team either way.
Was I charged twice?
Check your bank statement first. If two charges show, raise it through Payments and refunds.
