Enrol now or request a callback, which is right?
Enrol now files your request and takes you to payment. Request a callback files the same request with no charge, and the team calls you. Either way you only file one request.
The two doors
| Option | What happens | Are you charged? |
|---|---|---|
| Enrol now | Your request is filed, then Razorpay opens | Yes, at checkout |
| Request a callback instead | Your request is filed and the team contacts you | No |
Both options record the same thing, including whether you ticked the acceptance box. If you ask for a callback now and enrol later, your request is updated rather than duplicated.
If something goes wrong
"Couldn't submit your request. Please try again."
WhyThe request could not be saved.
FixCheck your connection and press the option again.
I closed Razorpay without paying
WhyThe payment sheet was dismissed.
FixYour request is already with the team. Tap the button again when you are ready to pay.
Related questions
If I request a callback, do I lose my place?
No. Your request is recorded either way.
Can I ask for a callback twice?
You can press it again, but you stay as one request. The team sees the most recent details.
