Problems
Why is my application status not updating?
The badge on a GoodSpace application only moves when the hiring team records a decision, which can take a while. A status you set yourself on a tracked job should change instantly, and a failure says so on screen.
Which status is stuck
| The card | Who moves it | What to do |
|---|---|---|
| A card marked via Goodspace | The hiring team | Wait. Open the card and check whether a recruiter has even viewed it yet. |
| A job you track yourself | You | Drag it, use Move to, or the Status dropdown in the table. |
If you set the status and it snapped back
- Read the message
A failure shows Could not update status. Please try again. and the card returns to its old column.
- Check your connection
The change has to reach GoodSpace to stick.
- Move it again
Drag it, or use the three dots menu.
- Reload if it keeps failing
Reload the tracker so you can see what is actually saved before trying again.
What actually helps while you wait
- Open the card and check the timeline for Recruiter viewed your application.
- Take any AI interview you were sent, quickly. A missed interview stops the application.
- Keep applying. One application is never a plan.
Related questions
My status changed to Not Shortlisted and I never heard anything
Open the card and press View Feedback where it is available, for the reasoning behind the decision.
It says Job Closed, is my application dead?
The posting is no longer active, so it will not move further. Apply to other roles.
Should I apply again to refresh it?
No. A second application to the same posting does not restart anything.
