Manager – Operations (Events & Brand Activations)
Insync Marketing & Experiential Solutions, Mumbai, Maharashtra
About the Company
Insync Marketing & Experiential Solutions is a leading agency in the events and brand activations space. Our team is dedicated to delivering exceptional experiences and creating memorable moments for our clients.
About the Role
We are seeking a Manager – Operations who is ready for the next step up — someone who can own event projects end to end, lead a team on the ground, and be the person the client and the crew both look to when the show is live.
Key Responsibilities
- Independently handle event projects with end-to-end planning and execution
- Own the full gamut of event operations — estimate preparation, vendor selection and negotiations
- Execute the client brief on ground exactly as per agreed deliverables
- Build event budgets, plans of action and timelines; drive creative supervision and quality control
- Assign roles and responsibilities across the team, take regular updates and keep the project on track
- Manage event-specific risk and troubleshoot problems before they reach the client
- Secure venues, conduct recces, plan costing, and manage setup, stage, décor and event flow
- Handle guest relations, promoters and day-of client queries so the event runs seamlessly
- Manage sound, light and AV vendors with hands-on technical understanding of each
- Operate the console and manage show flow independently
- Develop and manage relationships with internal and external suppliers
- Build a working policy for handling and analysing third-party costs and submissions to reduce overheads
- Own event budgeting and maintain event P&L
- Lead and manage a team; mentor junior members and hold them to delivery standards
- Manage day-to-day operations and back-office coordination alongside live projects
Requirements
- Minimum 5+ years of experience in event operations, ideally with an events or brand activations agency
- Proven ability to run projects independently, from estimate to execution
- Strong technical knowledge of sound, light and AV; comfortable handling the console
- Sound commercial sense — budgeting, negotiation, cost control and P&L ownership
- Genuine team leadership ability, not just task management
- High on integrity and values
- Graduate / Post Graduate in any field
- Working knowledge of MS Office (Word, Excel, PowerPoint)
Location & Work Mode
- On-site role based in Mumbai, Maharashtra.
