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IT & Security Manager

SELP INDIA • Mumbai

About the Role We are seeking an experienced IT & Security professional to manage the organization's IT infrastructure, cybersecurity, network administration and information security within a high-security smart card manufacturing environment. The role ensures business continuity, regulatory compliance, data security and uninterrupted production support. Key Responsibilities Manage and maintain servers, desktops, laptops, printers, scanners and other IT assets. Administer Windows Server, Active Directory, DNS, DHCP and Group Policies. Monitor and maintain LAN, WAN, Wi-Fi, VPN and internet connectivity. Ensure timely backup, disaster recovery and business continuity planning. Install, configure and troubleshoot hardware and software issues. Implement and maintain information security policies and procedures. Ensure compliance with customer, regulatory and internal security requirements. Conduct vulnerability assessments and coordinate security audits. Monitor firewall, antivirus, endpoint protection and intrusion prevention systems. Manage user access controls, password policies and privileged accounts. Respond to security incidents and implement corrective actions. Support production applications and personalization systems. Ensure secure IT operations across production, printing, personalization and quality departments. Maintain system availability for manufacturing operations. Coordinate with machine vendors for software integration and troubleshooting. Manage CCTV surveillance systems. Maintain access control systems and biometric attendance devices. Coordinate with physical security teams on IT-enabled security systems. Maintain IT documentation, SOPs, network diagrams and asset registers. Support customer audits and certification audits. Ensure compliance with information security standards and customer requirements. Coordinate with IT vendors and service providers. Evaluate quotations and recommend IT purchases. Manage Annual Maintenance Contracts (AMCs) and software licenses. Provide technical support to all departments. Conduct user awareness sessions on cybersecurity best practices. Train employees on IT policies and security procedures. Requirements Master's degree in Computer Science, Information Technology, Electronics or a related field. Minimum Bachelor's degree acceptable with 5+ years of experience in the same industry. 5 to 8 years of experience in a related field. Experience in a manufacturing environment preferred. Experience in smart card, banking, payment card or secure document manufacturing is an added advantage.

TroubleshootingVendor ManagementWindows ServerTechnical SupportCompliance
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