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ERP Change Lead

Marg Online • Bengaluru

About the Role Lead change management for large-scale technology transformation programmes, with deep hands-on exposure to SAP-led business transformations. Key Responsibilities Map organisational and process change impacts arising from SAP process redesign (O2C, P2P, R2R, etc.) Build change management plans aligned to SAP project phases (Explore, Realize, Deploy, Run) Partner with functional/SAP leads to translate process changes into role-level impact assessments Design end-user training strategy for new SAP workflows, including UAT and hypercare support Develop and run business readiness assessments ahead of each go-live/cutover Identify and manage resistance points and risks associated; build targeted risk and resistance-mitigation plans Manage change risk logs specific to technology cutover and process transition Manage communication plans specific to system cutover, data migration, and downtime windows Coach and support senior sponsors and change agent networks Build super-user/change champion networks embedded within functional teams Support command-centre/hypercare change activities immediately post go-live Track adoption of new SAP processes and system usage metrics post-deployment Coordinate with technical teams on change-related configuration decisions (e.g., workflow approvals, notifications) that affect user experience Define and track change adoption metrics and OCM dashboards for leadership reporting Report change/adoption RAG status into programme governance forums Requirements 10+ years total experience, including 5+ years dedicated to ERP/SAP transformation programmes (S/4HANA, ECC-to-S/4 migration, or similar) Prosci certification (ADKAR) preferred Demonstrated experience managing change through full SAP implementation lifecycle (design, build, test, deploy, hypercare) Experience working alongside SI/systems integrator teams and functional SAP workstream leads Skills & Attributes Comfort working closely with technical/functional SAP/ERP teams Ability to translate technical process changes into business-friendly language Strong programme/project management orientation Prior SAP transformation delivery (as OCM lead) is a strong plus Ability to work independently in ambiguous, fast-changing environments Must be a hands-on Change Leader Ability to influence others and move towards a common vision Ability to work effectively at all levels in an organization Willingness to travel to client locations, as required by project and business needs Ability to work from locations other than their designated base location, depending on project requirements Flexibility in working hours, including morning or evening hours, to effectively support clients across different locations and time zones Location & Work Mode Remote work mode

Change ManagementOrganizational EffectivenessUATS/4HANAChange Management Plans
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Prosci Trainer inhouse-Senior Facilitator and Change Consultant

Marg Online • Bangalore, Karnataka

About the Company At Marg, we employ dynamic individuals with a passion for change management and depth in their respective area of expertise. Our employees are dedicated team players who bring energy, professionalism, and pride to their work. About the Role This role will be responsible for facilitating the Prosci Change Management Certification Programs as well as Prosci programs for Executives, Managers, Change Managers, and Employees. Bring engaging energy and expertise. This role will also include consulting and advisory opportunities on project-level Change Management and Enterprise Change Management services, contributing to our range of professional development programs for our clients. Key - Successful delivery of the Prosci® Change Management Certification Program including the range of Prosci programs across India Provide an incredible learning experience for all participants Manage both virtual and face-to-face sessions Contribute to growth through strong advisory relationships: - Maintain long-term client relationships based on results, trust, high-quality client service, and being a trusted advisor Combine career experience to illustrate practical change management application and answer clients’ questions regarding their individual change initiatives Utilize Prosci’s proprietary change management methodology, tools, facilitation, and coaching for our clients to achieve their agreed outcomes Demonstrate our core values, working collaboratively, participating in our team services, activities, events, and growth opportunities Having experience of 15 to 20 years Advanced facilitation, training, coaching, and consulting skills Experience of working as a consultant, either as part of a consultancy firm, sole operator, or as an internal consultant or contract inside an organization Strong track record of building strong client relationships and delivering quality service Proven ability to prioritize and manage own workload Availability to travel domestically for short periods (1-5 days) as required across India Location & Work Mode Bangalore, Karnataka Onsite

TrainingCoachingConsultingClient Relationship Managementfacilitation
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