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FIT Operations Executive – Leisure

uniglobebit.com • Bengaluru

About the Role Own confirmed FIT bookings end-to-end, from sales handover to the traveller's safe return. Ensure accurate execution, supplier control, timely documentation, margin protection and smooth traveller support. Key Responsibilities Execute confirmed bookings for hotels, DMCs, transfers, sightseeing, rail passes, activities and ancillaries. Confirm rates, availability and inclusions with overseas DMCs and suppliers. Track option dates, release dates and cancellation deadlines with zero missed deadlines. Escalate supplier issues, rate changes or availability failures immediately. Prepare vouchers, final itineraries, hotel confirmations, transfer details and emergency contacts. Coordinate visa documentation, travel insurance and passport/document verification. Support pre-departure briefings and ensure travellers have no open questions. Reconcile supplier invoices with confirmed costings and flag variances before payment. Track supplier payments and monitor FX impact on foreign currency payables. Protect booked margins and escalate cost deviations with written explanations. Ensure compliance with TCS, GST, insurance and company policies. Support travellers during tours, including after-hours escalation on a rostered basis. Resolve issues with DMCs quickly and document incidents and resolutions. Collect traveller feedback and communicate service issues and wins to relevant teams. Complete supplier settlement, reconciliation and file closure within defined TAT. Maintain accurate and timely records in company systems. Contribute supplier feedback, destination notes and product intelligence. Requirements 2–4 years of travel operations experience, preferably outbound FIT with a tour operator, DMC or IATA agency. Working knowledge of at least two international regions such as Southeast Asia, Europe or the Middle East. Strong written and spoken English with confidence communicating with overseas suppliers. High proficiency in Excel and familiarity with CRM/booking systems. Strong attention to detail and ownership of deadlines. Graduate in any discipline. Travel/tourism qualification such as IATA/IITM is an advantage. Preferred Qualifications Exposure to GDS such as Amadeus/Galileo and airline ticketing. Experience with visa documentation for multiple consulates. Kannada and/or Hindi in addition to English. Behavioural Attributes Calm and solution-oriented under pressure. Escalates issues early rather than hiding problems. Collaborative with sales and treats consultants as internal clients. Comfortable with process discipline and system-based working. First 90 Days Day 30: Independently handle documentation and voucher issuance and understand suppliers and internal processes. Day 60: Own a portfolio of FIT files end-to-end, with supervision only for exceptions. Day 90: Run files independently with clean margin reconciliation, contribute supplier/destination intelligence and participate in the escalation roster. Working Hours Standard office hours, with flexibility during peak season and for rostered after-hours traveller escalations.

ExcelHindiKannadaVisa DocumentationBooking & Supplier Management
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Sales Manager – Corporate Travel

uniglobebit.com • Bengaluru, Karnataka

About the Company Uniglobe BIT is a leading travel management company specializing in corporate travel solutions. We are committed to delivering exceptional travel services and innovative solutions to our clients. About the Role We are looking for a seasoned Sales Manager – Corporate Travel to drive new business acquisition and revenue growth in the Bengaluru market. You will own the full sales cycle for corporate travel management services — from prospecting and pitching to negotiating contracts and closing large corporate accounts. This is a senior, target-carrying role suited to someone with deep TMC industry relationships and a proven record of winning and growing corporate travel programs. Key Responsibilities Own and deliver the annual revenue and new business targets for the Bengaluru region Identify, prospect, and acquire mid-size and large corporate accounts for managed travel services (air, hotel, visa, MICE, and ancillary services) Lead end-to-end sales cycles: opportunity mapping, RFP/RFQ responses, commercial proposals, pricing negotiations, and contract closure Build and maintain C-level and travel-desk relationships with corporate clients, admin heads, procurement teams, and finance stakeholders Develop account penetration strategies for existing clients to grow wallet share and cross-sell MICE, leisure, and technology solutions Work closely with operations and implementation teams to ensure smooth onboarding and high service delivery for new accounts Track market intelligence — competitor activity, pricing trends, and corporate travel policy shifts — and feed insights into sales strategy Maintain a healthy sales pipeline with accurate forecasting and reporting on CRM Represent the company at industry events, trade shows, and networking forums Requirements 8–12 years of B2B sales experience, with at least 5 years in corporate travel / TMC sales (travel management companies, airlines, GDS, or corporate travel technology) Demonstrated track record of closing large corporate travel accounts and consistently achieving revenue targets Strong existing network among corporates in Bengaluru (admin, procurement, HR, and finance decision-makers) Solid understanding of corporate travel programs — fare structures, SLAs, implants, self-booking tools, and travel policy design Excellent commercial negotiation, presentation, and proposal-writing skills Experience responding to RFPs and managing long, multi-stakeholder sales cycles Proficiency with CRM tools and MS Office / Google Workspace Graduate degree required; MBA preferred What We Offer Competitive fixed compensation with performance-linked incentives Opportunity to lead growth in one of India's fastest-growing corporate travel markets Backing of an established travel management brand with strong operational support Clear growth path into regional sales leadership

B2b SalesPresentation SkillsCRM ToolsCommercial negotiationRFP Response
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