Assistant General Manager — Sales & Operations
Singhania & Sons Pvt Ltd • NCR
About the Company S&S is a growing chemical business serving industrial customers. We are looking for an Assistant General Manager (AGM) – Sales & Operations to take ownership of customer relationships and business operations. About the Role This is a senior, hands-on leadership role reporting directly to the owner, with a clear path to General Manager. The ideal candidate will not only manage existing functions but also build strong systems, processes and teams so the business becomes less dependent on individuals. Key Responsibilities Own and grow relationships with key customers and act as a senior point of contact. Smoothly transition and manage existing accounts while protecting revenue. Drive new business across existing and adjacent industrial segments. Track competition and develop strategies to defend and win business. Own pricing discipline, margins, negotiation and receivables health alongside Accounts. Build and maintain a customer/application database to institutionalise account knowledge. Oversee warehouse, inventory, dispatch and logistics end-to-end. Build SOPs, cross-train employees and eliminate single points of failure. Ensure inventory accuracy, reorder discipline and timely dispatch through robust systems. Manage transporter relationships, route redundancy and delivery performance. Ensure safe, compliant handling and storage of chemical products as per applicable norms. Lead, mentor and develop sales and warehouse teams. Build capable second-line leaders and strengthen team ownership. Document processes, contacts and handovers so knowledge remains within the organisation. Partner with the owner on planning, budgeting and key business decisions; act as a deputy to leadership. Requirements 10–15 years of experience with at least 4–5 years in a managerial/team leadership role. Proven experience managing customers AND operations, or strong depth in one with credible exposure to the other. Demonstrated ability to build systems, SOPs and teams and reduce dependency on individuals. Strong commercial understanding of pricing, margins, negotiation and receivables. Comfortable working hands-on in a mid-sized business; a builder rather than only a supervisor. Graduate; MBA or equivalent is an advantage. Preferred Qualifications Experience in the chemical industry, chemical distribution or trading. Exposure to industrial B2B customers and technical/application-based selling. Experience with inventory/ERP systems and warehouse best practices. Knowledge of safe chemical handling, storage and transportation norms. What We Offer Senior leadership role with direct access to ownership and meaningful decision-making authority. Clear growth path to General Manager. ₹18–25 LPA + performance-linked incentive. Opportunity to shape and professionalize a growing chemical business. Location & Work Mode Work location: NCR / Noida. Onsite role.
