HR & Culture Manager
MicDrop Digital • Bandra, Mumbai
About the Company Sorted is a brand and marketing consultancy focused on original thinking, ambitious individuals, and a growth mindset. We prioritize employee support, rewards, challenges, and excitement. As we expand, we seek someone to foster a high-performance culture without adopting traditional corporate norms. About the Role We need a thoughtful HR & Culture Manager who values people over policies. Your role is to manage the full employee experience at Sorted and develop a modern HR playbook that is fun, fair, competitive, and growth-oriented. We have several people-first practices and incentive systems in place. We need someone to strengthen these, add structure, and help us build Sorted’s next-generation culture. Key Responsibilities: Manage the employee lifecycle from onboarding to exits Conduct regular one-on-one check-ins and gauge team morale Build strong relationships across teams while ensuring fairness and confidentiality Handle employee concerns thoughtfully and resolve conflicts with maturity Improve employee satisfaction, engagement, and retention Design a culture that is fun, ambitious, competitive, and people-first Create original employee engagement initiatives beyond birthdays and office parties Develop rituals, programs, and experiences that foster team connection Protect and strengthen Sorted’s growth mindset as we scale Bring fresh ideas to employee motivation, recognition, rewards, and development Manage and improve our existing incentive programs Create clear performance review and feedback systems Collaborate with team leads to define expectations, goals, and growth plans Identify high performers and help build individual career paths Ensure accountability and high standards without creating a fear-based culture Manage payroll, attendance, leave records, documentation, and HR compliance Maintain accurate employee records and HR systems Draft and manage employment letters, policies, appraisals, and exit documentation Coordinate with finance and leadership for smooth monthly payroll Build structured, efficient, and easy-to-navigate processes Understand team requirements and manage hiring across roles Build a strong pipeline of intelligent, culturally aligned candidates Improve the interview and candidate evaluation process Create a thoughtful onboarding experience that helps new employees understand our culture from Day One Hire for skill, attitude, ambition, and alignment with Sorted’s way of working Requirements: 3 to 4 years of hands-on HR and people management experience Independently managed payroll, hiring, employee engagement, performance, and HR operations Understand people beyond policies and job descriptions Emotionally intelligent, observant, fair, and extremely trustworthy Can have difficult conversations with empathy and clarity Think originally and challenge outdated HR practices Enjoy building systems instead of following existing ones Can balance employee happiness with performance and accountability Proactive and do not wait for problems to become visible Want to build culture with the founders, not simply administer it Strong employee engagement experience required Good to have experience in designing or managing incentive/reward programs Strong background in handling difficult conversations and confidential employee matters Experience in candidate sourcing, interview coordination, onboarding, candidate assessment, and end-to-end recruitment
