City ODC Sales Manager
Mad Over Donuts • Mumbai
```markdown About the Company MAD OVER DONUTS, a top donut brand, is expanding its B2B sales in Out-of-Store/Delivery Catering and Bulk Orders. About the Role The City ODC Sales Manager will build and scale a B2B sales engine for MAD OVER DONUTS, targeting corporates, events, schools, and online bulk channels, contributing to the city's ₹10 Crore annual ODC goal. Key Responsibilities Prospect and onboard new corporate accounts (IT parks, banks, MNCs, etc.) Manage a portfolio of 30+ active accounts within 6 months Conduct in-person meetings, send proposals, and close contracts Maintain client relationships with HR, Admin, and Procurement heads Upsell/cross-sell during festive seasons and company milestones Partner with event planners, wedding coordinators, and caterers (min. 5) Pitch MOD's Donut Wall, DIY Workshop, and bulk catering packages Develop a schools and colleges pipeline with monthly/quarterly agreements Generate leads at expos, wedding fairs, and corporate events Manage online bulk orders via MOD Bulk Portal, Zomato Catering, and Swiggy Business Ensure active, updated listings and coordinate with outlet teams Recruit, onboard, and coach a sales team of 2-3 Assign territories, set targets, and conduct daily check-ins Accompany team on key client visits and high-value pitches Run weekly review meetings on pipeline health, leads, and conversion rates Maintain an up-to-date bulk rate card and product catalogue Prepare and send customized proposals Manage client WhatsApp groups for orders and feedback Ensure timely invoicing and follow up on payments (finance coordination) Coordinate with kitchen teams for bulk and event orders (24-hour notice) Ensure packaging, delivery logistics, and freshness SLAs are met Manage equipment for event deployments Flag capacity constraints and escalate before accepting oversize orders Maintain a live CRM/Google Sheet with lead status and revenue pipeline Submit weekly ODC performance reports Track competitor activity in the city's ODC/bulk space Share monthly city-level insights with the regional head Requirements Proven B2B SALES experience, preferably in FOOD AND BEVERAGE Strong RELATIONSHIP-BUILDING and CLIENT MANAGEMENT skills Excellent COMMUNICATION and NEGOTIATION skills Ability to manage and motivate a sales team Proficiency in CRM tools and Google Sheets Strong ORGANIZATIONAL and TIME-MANAGEMENT skills Ability to work under pressure and meet targets PRIOR F&B / QSR / CATERING EXPERIENCE PRIOR EXPERIENCE IN CORPORATE SALES PRIOR EXPERIENCE IN EVENTS AND INSTITUTIONAL SALES PRIOR EXPERIENCE IN ONLINE AND D2C BULK ORDER GROWTH PRIOR EXPERIENCE IN SALES TEAM LEADERSHIP PRIOR EXPERIENCE IN PROPOSAL PREPARATION PRIOR EXPERIENCE IN CLIENT COMMUNICATION PRIOR EXPERIENCE IN MARKET INTELLIGENCE PRIOR EXPERIENCE IN OPERATIONS COORDINATION PRIOR EXPERIENCE IN CLIENT RELATIONSHIP MANAGEMENT Preferred Qualifications Bachelor's degree in Business, Marketing, or related field Experience with online bulk order platforms (e.g., Zomato Catering, Swiggy Business) Knowledge of event planning and catering services Additional Requirements Below 45 years of age Target companies: McDonald's, KFC, Taco Bell, Pizza Hut, Tim Hortons, Domino's, Starbucks, Subway, Theobroma, Crumbl Cookies, Love & Cheesecake, Monginis ```
