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Business Analyst "Zoho"

Kelevo Software

Location

Pune

CTC

8-10 LPA

Year of Experience

3-7 yrs

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Key Skills

Data AnalysisProject ManagementAnalytical SkillsTroubleshootingZohoInterpersonal SkillsErpCommunication SkillsCrmProcess ImprovementZoho BooksZoho crmProblem-solving skillsZOHO AnalyticsZoho PeopleZoho deskZoho PayrollZoho Creatorworkflow automationSolution TestingZOHO InventoryBusiness Requirements Documentation (BRD)Functional Requirements Documentation (FRD)Customised Management Reporting Dashboard

Job Description

Overview:
Join Kelevo Software as a Business Analyst specializing in Zoho. We are a dynamic company dedicated to innovation and delivering exceptional software solutions. This role is crucial for optimizing business processes and maximizing the value of our Zoho ecosystem.

Responsibilities:

  • Analyze business requirements and translate them into Zoho solutions.
  • Design, configure, and implement Zoho applications (CRM, Books, People, Desk, Creator, Inventory, Analytics, Payroll).
  • Develop and automate workflows within Zoho.
  • Create Customised Management Reporting Dashboards.
  • Conduct data analysis and generate insights.
  • Document Business Requirements (BRD) and Functional Requirements (FRD).
  • Provide solution testing and troubleshooting.
  • Facilitate process improvement initiatives.
  • Collaborate with stakeholders to ensure successful project delivery.

Requirements:

  • Bachelor's degree.
  • 3-7 years of experience as a Business Analyst, with strong Zoho platform expertise.
  • Proficient in Zoho CRM, Zoho Books, Zoho People, Zoho Desk, Zoho Payroll, Zoho Creator, Zoho Inventory, Zoho Analytics.
  • Strong analytical, problem-solving, and project management skills.
  • Excellent communication and interpersonal skills.
  • Experience with ERP and CRM systems.
  • Ability to troubleshoot and provide effective solutions.

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