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Client Servicing Lead
Ocube services pvt ltd
Location
Delhi
CTC
8-12 LPA
Year of Experience
5-10 yrs
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Key Skills
Job Description
Role Overview We are looking for a high-impact Client Servicing Lead with proven experience in managing large corporate clients and high-budget marketing campaigns/events. This role requires someone who can drive strategy, execution, and client relationships for complex, multi-city or large-scale events. Key Responsibilities Key Account Management Own and manage large enterprise/corporate clients Act as a strategic partner to clients for marketing campaigns & brand activations Build long-term relationships with senior client stakeholders Large-Scale Event Execution Lead end-to-end execution of high-budget events and campaigns Manage multi-city activations, large audience events, or flagship brand events Ensure flawless delivery with strong attention to detail and timelines Campaign & Strategy Understanding Understand brand objectives and translate them into impactful event experiences Contribute to campaign planning, ideas, and execution strategy Work closely with creative teams on concepts and storytelling Cross-functional Leadership Lead coordination between Creative, Production, Vendors, and Internal Teams Manage multiple stakeholders and ensure seamless communication Drive internal teams to meet deadlines and quality benchmarks Budget Ownership Ensure cost optimization while maintaining premium quality Track profitability and manage vendor negotiations Client Escalation & Delivery Handle high-pressure situations and client escalations confidently Ensure 100% client satisfaction and repeat business Execution Excellence Oversee venue finalization, production, branding, and audience management Ensure strong on-ground presence during events for smooth execution Reporting & Documentation Maintain detailed documentation, proposals, and approvals Deliver POE (Proof of Execution) and post-event reports with insights Showcase campaign impact, engagement, and ROI Ideal Candidate Profile Proven experience handling large brands (corporate clients / enterprise accounts) Strong background in marketing campaigns, brand activations, or large-scale events Experience managing high-value projects and multiple events simultaneously Excellent stakeholder management and communication skills Ability to work in fast-paced, high-pressure environments Must-Have Experience Agency background (Event / Experiential / Advertising preferred) Exposure to big-ticket events, exhibitions, launches, or corporate marketing campaigns Strong vendor network and production understanding for this JD check the fit score of the candidate
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